Broadcast radio has long been fighting listener concerns about too many commercials. Over the past few decades, chasing the opportunity to program some types of stations primarily as music distribution services, commercial load has even been part of the positioning at times. While programmers may not be able to unilaterally reduce spotload, they can often redistribute inventory to have a promotable advantage at strategically-desirable times of day.
In NuVoodoo Ratings Prospect Study IX with 5,686 respondents, ages 14-54 across all PPM markets, we looked six different ways to repackage commercial inventory. We wanted to which, if any, had the deepest impact among likely ratings participants.
Among likely PPM participants, a claim of playing 50% fewer commercials topped the list – followed very closely by a commercial-free hour. Among those likely not to accept the offer of participating in PPM, 50% fewer commercials is a decisive number one. But, among the likely PPM pool, even promoting breaking for commercials twice an hour (which is what most stations do, though most listeners have no idea) gets the attention of a significant number.
The results are similar, but not identical among likely Diary keepers. Commercial-free hour ranks number one, followed closely by a claim of playing 50% fewer commercials. In either ratings methodology, any promotable reduction in inventory gets attention – even the likely-in-place practice of breaking twice an hour. The only reason not to promote that your station stops twice an hour is that every competitor can parry the claim.
It’s the thing listeners are the most likely to bring up when stations ask how to get more listening. Yet, it’s the thing that we, as a business, are the most likely to react to by saying it’s out of our control. These results suggest that there’s at least some lift available by conveying the idea that a station is doing something.
Again, likely ratings participants are more attuned to our messaging and more likely to react than the general population. It’s up to savvy programmers and managers to tackle this long-standing complaint with positive action.